This post opens the series about building the Business Process Architecture.
Listen to the interview with BPM thought leader Roger Burlton to learn the best practices of building the process architecture.
If you want to learn more about the process architecture sign up for the free BPM EE Online Summit where I will be presenting about this topic.
Interview
Quotes
“The true business processes are end to end. They start with the outside world and go back to the outside world.” Click to tweet
“Our customers really wouldn’t care less about our org chart.” Click to tweet
“The one thing that holds everything together in business architecture is the business process architecture.” Click to tweet
“Hope is not a strategy” Click to tweet
Resources mentioned in this episode
BP Trends – monthly updates http://www.bptrends.com/join/
Business Architecture Essentials: The Business Architecture Landscape http://www.bptrends.com/business-architecture-essentials-the-business-architecture-landscape/
Business Process Change http://www.amazon.com/Business-Process-Change-Third-Press/
Business Process Manifesto http://www.bptrends.com/resources/bp-manifesto/
Business Process Management: Profiting From Process http://www.amazon.com/Business-Process-Management-Profiting
Process Renewal Group http://www.processrenewal.com/
About Roger Burlton
Roger is the president of Process Renewal Consulting Group Inc. He is also co-founder of BPTrends Associates; the services firm of the world-leading BPTrends.com knowledge portal. He started the pioneering Process Renewal Group (PRG) in 1993 and was at the forefront of process-centric ways of running businesses.
He is regarded globally as a thought leader and dynamic practitioner who brings reason, clarity, and practicality to complex business architecture and business change.
Roger’s insights can be found in his acclaimed book: Business Process Management: Profiting from Process, the Business Process Manifesto, the Handbook on Business Process Management and numerous other publications including his articles featured on BPTrends.com.
Roger chairs several of the largest and most influential BPM conferences in the world and is a sought after speaker dealing with the tough issues of business change in a thought provoking and entertaining manner.
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