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# BPM Tips

Practical BPM tips for business process analysts and process managers

## Sitemaps

- [XML Sitemap](https://bpmtips.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [BPMN Model Interchange Working Group 2026 demo](https://bpmtips.com/bpmn-model-interchange-working-group-2026-demo/) - Do you want to see the latest state of BPMN Diagram Interchange? On May 7th BPMN Model Interchange Working Group will run the interchange demo during the WorkflowAnalytica conference in Berlin. You can also watch us on YouTube (streaming starts on May 7th 16.30 Berlin time): https://www.youtube.com/live/zYZMRx83pK0 What to expect from the demo? As in
- [Basics of BPMN](https://bpmtips.com/basics-of-bpmn/) - BPMN (Business Process Model and Notation) is a de-facto standard for modeling detailed processes for documentation and automation purposes. When it comes to process documentation, each good process model should help us answer the questions we have for a process. Those questions differ from organization to organization, but most commonly what we need to know
- [Inclusive gateways (OR) and tokens](https://bpmtips.com/inclusive-gateways-or-and-tokens/) - This post is a part four of the series about token and process flows in BPMN.So far, we covered the simple flow (part 1), situations where only one of the alternative paths could be selected (part 2), as well as cases when all paths outgoing from a parallel gateway need to complete before the process
- [BPMN MIWG demonstration 2018 - (nearly) everything you always wanted to know about Data Objects, but were afraid to ask](https://bpmtips.com/bpmn-miwg-demonstration-2018-nearly-everything-you-always-wanted-to-know-about-data-objects-but-were-afraid-to-ask/) - For many people BPMN is only about modelling process flows. However there are also elements, which allow you to show the data perspective: Data Objects. They were one of the main topics of the BPMN Model Interchange Working Group demonstration in December 2018 in Seattle and will appear again in June 2019 demonstration in Amsterdam.
- [Parallel gateways (AND) and tokens](https://bpmtips.com/parallel-gateways-and-and-tokens/) - This is a third part of the series about tokens in BPMN. The first part was about basics and simple flow, the second one was about exclusive gateways (XOR). This time we will cover cases when our process has parallel paths. Parallel gateways Parallel gateways (commonly named AND) allow you to show that there are
- [Exclusive gateways (XOR) and tokens](https://bpmtips.com/exclusive-gateways-xor-and-tokens/) - This part will show you how tokens behave in processes with XOR (exclusive) gateways.
- [Token in BPMN](https://bpmtips.com/token-in-bpmn/) - BPMN defines Token as: "a theoretical concept that is used as an aid to define the behavior of a Process that is being performed". See how tokens can be used.
- [BPM Skills in 2026 (part 3)](https://bpmtips.com/bpm-skills-in-2026-part-3/) - One more part of the BPM Skills series is here! I am very happy to share with you inspiring answers from three more experts. Below you can learn more about the role of process automation and customer experience in modern BPM and have a glimpse into the future! As always, you can either read everything
- [BPM Skills in 2026 (part 2)](https://bpmtips.com/bpm-skills-in-2026-part-2/) - Part 2 of the post from the series about the BPM Skills is now available. Check out the thought-provoking answers from 10+ BPM experts. As always, you can either read everything or use the navigation below. Enjoy! BJ Biernatowski Marlon Dumas Renata Gabryelczyk Paul Harmon and Vahid Javidroozi Thomas Hildebrandt Michael Hill Martin Holling Sandeep
- [BPM Skills in 2026 – Hot or Not](https://bpmtips.com/bpm-skills-in-2026-hot-or-not/) - It's time for a new post from the BPM Skills series with many thought-provoking answers from BPM experts (and not only)! What to expect in 2026? Many companies are investing heavily in AI. New models are becoming increasingly powerful and are outperforming humans on many benchmarks. AI can be used to build agents and power
- [How to Get People Interested in Business Process Management: Two Serious Games and a Bestselling Book](https://bpmtips.com/how-to-get-people-interested-in-business-process-management-two-serious-games-and-a-bestselling-book/) - One problem with process management is that, although every organization needs it (processes produce results), many decision makers treat BPM as something only for quality or compliance teams—not as a tool to run the organization better. Many employees also lack basic process-management knowledge, so they don’t see how their work creates value and struggle with
- [Practical Business Process Modeling and Analysis available as e-book on Packt website for 9.99 USD](https://bpmtips.com/practical-business-process-modeling-and-analysis-available-as-e-book-on-packt-website-for-9-99-usd/) - Do you want to start 2026 with new BPM skills? Check out our book "Practical Business Process Modeling and Analysis", which is now available on Packt website with a huge discount (for e-book only): https://www.packtpub.com/en-us/product/practical-business-process-modeling-and-analysis-9781805126386
- [Practical Business Process Modeling and Analysis available for preorder](https://bpmtips.com/practical-business-process-modeling-and-analysis-available-for-preorder/) - As you may have heard in the recent episode of the What's your baseline podcast, I am honored to co-author a new book with BJ Biernatowski and Jim Sinur, which will be published soon. You can already pre-order it on Amazon and the Packt website. What to expect from this book? Let's start with a
- [BPM Skills in 2025 (part 2)](https://bpmtips.com/bpm-skills-in-2025-part-2/) - Part 2 of the post from the series about the BPM skills is here! Part 1 of the post about BPM skills in 2025 was full of insightful answers about role of process management today. Part 2 provides additional great comments. Read below for inspiring answers from 10+ BPM experts. As always, you can either
- [BPM Skills in 2025 – Hot or Not](https://bpmtips.com/bpm-skills-in-2025-hot-or-not/) - Is BPM still relevant? How will the process automation and improvement look like in the age of AI? Check out the answers in the latest post from the BPM Skills series. This time I asked not only questions about BPM, but also the question about the impact of global megatrends on BPM to give you
- [BPM Skills in 2022 – Hot or Not](https://bpmtips.com/bpm-skills-in-2022-hot-or-not/) - Like in the past years I have a great pleasure to present you new post from the "BPM skills" series. You can read the past editions here. Below you can read answers from 10+ BPM experts. You can either read everything or use the navigation below. Enjoy! Wil van der Aalst Tony Benedict Lloyd Dugan
- [BPM skills in 2022 (part 2)](https://bpmtips.com/bpm-skills-in-2022-part-2/) - Do you want to learn more about BPM skills? Part 2 of the post is waiting for you! Below you can find the answers from the following experts: BJ Biernatowski Sandeep Johal Harald Kühn Michal Rosik Steve Towers Now, let’s dive into the answers. BJ Biernatowski BJ Biernatowski is an advanced BPM Practitioner with 21
- [Podcasts for process management professionals [2023 edition]](https://bpmtips.com/podcasts-for-process-management-professionals-2023-edition/) - One of the goals of this blog is to share with you actionable tips that may help you in your business process management activities. This year I plan to spend more time preparing new content for you. Expect more posts on this blog and on my new Substack (https://processmodeling.substack.com/), as well as new online courses.
- [BPM Skills in 2024 – Hot or Not](https://bpmtips.com/bpm-skills-in-2024-hot-or-not/) - Like in the past years I have a great pleasure to present you new post from the "BPM skills" series. You can read the past editions here. What to expect in 2024? Which skills will be hot? Since my clairvoyance skills are rather weak I want to invite you to read the thought provoking answers
- [BPM Skills in 2024 (part 2)](https://bpmtips.com/bpm-skills-in-2024-part-2/) - Do you want to learn more about BPM skills in 2024? Part 2 of the post is ready! Below you can find the answers from the following experts: Sasha Aganova BJ Biernatowski Thomas Hildebrandt Sandeep Johal Morten Marquard Jan Mendling Amy Van Looy Roland Woldt Now, let’s dive into the answers. Sasha Aganova Sasha Aganova
- [Books for people interested in business process management (BPM)](https://bpmtips.com/books-for-people-interested-in-business-process-management-bpm/) - Nearly 3 years have passed since my last post about BPM books plus I had a chance to notice few more interesting ones while writing a book about BPM myself ;) So, I wanted to share with you updated and extended list of books which I would recommend to anyone interested in business process management.
- [BPMN Model Interchange Working Group capability demonstration 2024](https://bpmtips.com/bpmn-model-interchange-working-group-capability-demonstration-2024/) - BPMN MIWG capability demo is back! Again, we will be showcasing the interoperability of BPMN diagrams. This time our capability demonstration will not be a part of the Object Management Group conference, but it will be a standalone (online) event on July 18th, 2024 at 04:00 PM CEST. UPDATE: below you can see the YouTube
- [Are you looking for BPTrends content? New website is available!](https://bpmtips.com/are-you-looking-for-bptrends-content-new-website-is-available/) - If you noticed that content previously available on BPTrends dot com disappeared you do not need to worry any more! All of the original content is available on https://bptrends.info/ You can find there a letter from Paul Harmon with more information about how the original domain was lost and plans for the future.
- [BPMN in practice - pools and lanes](https://bpmtips.com/bpmn-in-practice-pools-and-lanes/) - First part of the BPMN tutorial covering proper usage of pools and lanes
- [Back to school 2023 – free online courses for BPM professionals (and not only)](https://bpmtips.com/back-to-school-2023-free-online-courses-for-bpm-professionals-and-not-only/) - There's a famous quote from "The Wizard of Oz" movie "Toto, I've a feeling we're not in Kansas anymore". I think it summarizes well situation we live in currently. COVID-19, Great Resignation, GenAI revolution, Climate Crisis, and other Megatrends already led to significant changes in business and our lives and it does not seem that
- [BPMN MIWG live interoperability demo 2022](https://bpmtips.com/bpmn-miwg-live-interoperability-demo-2022/) - Would you like to see how different modelling and automation tool vendors interchange the BPMN diagrams? Or perhaps you are interested in extensions of the BPMN standard? You can't miss the Object Management Group Meet & Greet event on March 21st 2022. Like in the past years BPMN Model Interchange Working Group will be presenting
- [BPM Skills in 2016 - Hot or Not](https://bpmtips.com/bpm-skills-in-2016-hot-or-not/) - DMN, CMMN, Customer Journey Mapping, IoT, design thinking, lean startup, SMACT - which of those are the skills you need in 2016? Answers from 10+ BPM experts
- [BPM Skills in 2017 - Hot or Not](https://bpmtips.com/bpm-skills-in-2017/) - 26 BPM experts share their tips regarding BPM skills that will help you create value in 2017 and those which are not very useful
- [BPM Skills in 2017 - part 2](https://bpmtips.com/bpm-skills-in-2017-part-2/) - I am happy to offer you great addition to BPM skills in 2017 post - tips from 5 BPM thought leaders: BJ Biernatowski, Scott Francis, Scott Menter, dr. Tomislav Rozman, and Roger Tregear. BJ Biernatowski BJ Biernatowski is a BPM Evangelist with 15 years of experience with large-scale business transformations. His articles have been published
- [BPM Skills in 2018 - Hot or Not](https://bpmtips.com/bpm-skills-in-2018/) - Do you want to know which BPM skills will be hot in 2018? Don't want to to waste your time on hype? Read the post with advice from 20+ experts.
- [BPM Skills in 2019 – Hot or Not](https://bpmtips.com/bpm-skills-in-2019/) - Chances are you have big plans for this year. But how to make those plans turn into reality? Even brightest idea does not transform into results without: a) Good old-fashioned hard work b) Knowledge what to do and how to do it. I cannot help you with point a, but for point b... :) As
- [BPM Skills in 2020 – Hot or Not (part 1)](https://bpmtips.com/bpm-skills-in-2020-hot-or-not-part-1/) - January is often time when we come up with resolutions for a new year. While it is easy to decide that we want to change something, change will not happen unless we start doing something differently. That's why, like in the past years, I prepared for you post with suggestion regarding skills which will be
- [BPM Skills in 2020 – Hot or Not (part 2)](https://bpmtips.com/bpm-skills-in-2020-hot-or-not-part-2/) - Did you enjoy the part 1 of post about BPM skills in 2020? Check the part 2! Below you can see answers to the questions regarding BPM skills in 2020 from following experts: BJ Biernatowski Paul Holmes-Higgin Harald Kühn John Mancini John Morris & Peter Schooff Michal Rosik Tomislav Rozman Mathias Weske BJ Biernatowski BJ
- [BPM Skills in 2020 – Hot or Not (part 3)](https://bpmtips.com/bpm-skills-in-2020-hot-or-not-part-3/) - Do you want to learn more about BPM skills in 2020? Part 3 of the post is waiting for you! Below you can see answers to the questions regarding BPM skills in 2020 from the following experts: Tony Benedict Pierre Col Keith Swenson Steve Towers Tony Benedict Tony Benedict is a Partner with Omicron Partners,
- [BPM Skills in 2021 - Hot or Not](https://bpmtips.com/bpm-skills-in-2021-hot-or-not/) - To say that 2020 was unexpected would be an understatement. What will 2021 bring? Which process management skills will be hot and what is the role of process-related skills in the "new normal"? Check out the next edition of "BPM skills" post. Which BPM skills will be hot in 2021 Below you can read answers
- [BPM skills in 2021 (part 2)](https://bpmtips.com/bpm-skills-in-2021-part-2/) - Did you enjoy part 1 of the post about BPM skills in 2021? I have something extra for you :) Below you can find the answers from the following experts: Wil van der Aalst BJ Biernatowski Adeel Javed Sandy Kemsley Mirko Kloppenburg Harald Kühn Now, let’s dive into the answers. Prof. Wil van der Aalst
- [How processes can help create good jobs?](https://bpmtips.com/how-processes-can-help-create-good-jobs/) - Since this is my first post in 2022 I want to wish you all the best in this year. May your plans come to fruition! Pretty likely you have some resolutions for this year, perhaps including some process-related ones ;) If so, let me know in comments (or drop me an e-mail at zbigniew@bpmtips.com), so
- [Books for people interested in process management](https://bpmtips.com/books-for-people-interested-in-process-management/) - Since I was asked by a customer for a recommendation of books worth buying for company library I thought I will share it here too :) Books about BPM in general Fundamentals of Business Process Management (by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers) Reimagining Management (by Roger Tregear) Business Process Change:
- [Cool things you can do with BPMN diagrams (part 1)](https://bpmtips.com/cool-things-you-can-do-with-bpmn-diagrams-part-1/) - One of my favorite parts of process modeling trainings is discussing with participants how do they plan to use those skills. It is a matter of process maturity in an organization (since some of the scenarios require some BPM know-how), specific goals and planned initiatives of the organizations (if you have a budget for process
- [Your next steps after BPMN training](https://bpmtips.com/your-next-steps-after-bpmn-training/) - This post is specifically meant for a group of students which I had a chance to train last week, but I want to make it useful for all of you who just finished process modelling/BPMN training and wonder what's next. Hope you will find it useful! What is one of the most important things after
- [Back to school 2021 - free online courses for BPM professionals (and not only)](https://bpmtips.com/back-to-school-2021-free-online-courses-for-bpm-professionals-and-not-only/) - Do you want to sharpen your BPM skills and learn something new? This post is for you! Below you can find list of free courses and trainings based on past editions of this post (in case you are curious here are the links: 2020, 2019, 2018, 2017, 2016, and 2015). Let's start with the gold
- [Process Architecture - real life examples](https://bpmtips.com/process-architecture-real-life-examples/) - Creating detailed process diagrams is fun, but it is hard to imagine more mature BPM without a Process Architecture. In this post I wanted to share with you some real life (or nearly real life ;) ) examples of Process Architecture which are publicly available. In case you would like to learn more about creating
- [Building Business Capability 2021](https://bpmtips.com/building-business-capability-2021/) - For a third time, BPM Tips is a media partner of Building Business Capability 2021, the official conference of the IIBA. This year, BBC is taking place live in Florida. There are 12 conference tracks: Business Analysis EssentialsRealizing Business StrategyLeadership & CollaborationBusiness AgilityData & Business AnalyticsOwning the ProductHigh-Impact TechniquesDigital TransformationPractitioner’s ChatMaking Change HappenCybersecurityWomen in Tech
- [Interview with Pedro Robledo - important trends in BPM & linking it with Digital Transformation](https://bpmtips.com/interview-with-pedro-robledo-important-trends-in-bpm-linking-it-with-digital-transformation/) - In this interview Pedro Robledo shares the best practices for Digital Transformation and tells how does it link with Business Process Management.
- [Interview with Neil Ward-Dutton - how to weave a digital thread through your operations, products and services](https://bpmtips.com/interview-with-neil-ward-dutton-how-to-weave-a-digital-thread-through-your-operations-products-and-services/) - In this Interview Neil Ward-Dutton from MWD Advisors tells about the Digital Transformation, Customer Journey Mapping and Business Process Management.
- [Interview with Sandeep Johal - Process Modeling Best Practices](https://bpmtips.com/interview-with-sandeep-johal-process-modeling-best-practices/) - In this interview Sandeep Johal shares tips and best practices for process modeling
- [Interview with Jim Sinur - Modeling and the Digital Transformation](https://bpmtips.com/interview-with-jim-sinur-modeling-and-the-digital-transformation/) - How does the Digital Transformation affect Business Process Management? Do we need to model the processes any more? If so, what kind of models should we use? If you are interested in those topics listen to the interview with Jim Sinur about Digital Transformation and process modeling. In the interview Jim tells about the Digital
- [Roger Tregear on implementing BPM and building the Office of BPM](https://bpmtips.com/roger-tregear-interview/) - In this interview Roger Tregear shares tips about introducing BPM and building the Office of BPM.
- [Interview with Roger Burlton - How to build a Business Process Architecture](https://bpmtips.com/interview-with-roger-burlton-how-to-build-a-business-process-architecture/) - In this interview Roger Burlton shares best practices for building the business process architecture
- [Marcello La Rosa shares best practices of building Business Process Architecture](https://bpmtips.com/marcello-la-rosa-shares-best-practices-of-building-business-process-architecture/) - In this interview Professor Marcello La Rosa tells what are the best ways to create a business process architecture
- [Building the Business Process Architecture with PCF - APQC Interview](https://bpmtips.com/building-the-business-process-architecture-with-pcf-apqc-interview/) - John Tesmer, Jeff Varney and Holly Lyke-Ho-Gland from APQC tell about the best practices of building the process architecture and the PCF
- [Clay Richardson on Customer Journey Mapping and Lean Startup for BPM](https://bpmtips.com/clay-richardson-on-customer-journey-mapping-and-lean-startup-for-bpm/) - If you had a chance to read recent post with predictions from top BPM influencers about hot BPM skills in 2016 you could notice Customer Journey Mapping being mentioned several times. To help you decide if you should consider adding it to your BPM toolbox, I invited Clay Richardson from Forrester Research for an interview.
- [BPMN vs Data Flow Diagrams (DFD)](https://bpmtips.com/bpmn-vs-data-flow-diagrams-dfd/) - Recently I was asked to provide a brief comparison between Data Flow Diagrams (DFDs) and BPMN and I thought it could be also useful for other people who are wondering which one to use. As you probably noticed from other posts I work with BPMN a lot and had a chance to see many areas
- [BPMN MIWG capability demonstration 2020](https://bpmtips.com/bpmn-miwg-capability-demonstration-2020/) - As you may recall from the earlier posts about BPMN Model Interchange Working Group live interoperability demonstrations we usually had part of modelling and exchanging BPMN diagrams among participating tools and at the end session where automation was shown. In 2018 and 2019 we did not have time to show the automation. In 2020 edition
- [Back to school 2020 - free online courses for BPM professionals (and not only)](https://bpmtips.com/back-to-school-2020-free-online-courses-for-bpm-professionals-and-not-only/) - Just like in the past years I prepared for you list of online courses (and other materials) which can help you learn more about BPM. (You can also read the past editions from 2019, 2018, 2017, 2016, and 2015). 1) Fundamentals of BPM There are many courses about BPM, but those 2 really rock :)
- [Building Business Capability 2020](https://bpmtips.com/building-business-capability-2020/) - BPM Tips is a proud media partner of Building Business Capability 2020, the official conference of the IIBA. This year, for obvious reasons, BBC will be a virtual conference. It will take place on October 19-23, 2020. You can participate in livestreams of conference sessions and workshops (recordings are also available, so you can watch
- [Free BPMN modelling tools - 2020 edition](https://bpmtips.com/free-bpmn-modelling-tools-2020-edition/) - Since last post some things changed, so I prepared an update for you :) As in the last edition it is clearly visible that cloud tools are very popular. However it is still possible to find standalone BPMN modelers - pretty commonly they are offered by vendors of the process automation/workflow software. Please note that
- [Free online BPM conferences in 2020](https://bpmtips.com/free-online-bpm-conferences-in-2020/) - This time I wanted to share with you info about free virtual conferences which you can join to learn more about various aspects of BPM. Let's start with 2 conferences of BPM vendors: 1) K2 FastFWD (April 21-23 - so you can still watch the last day plus access all the sessions on demand) https://k2fastfwd.com
- [Fundamentals of BPM (and many other interesting books) available for free on Springer](https://bpmtips.com/fundamentals-of-bpm-and-many-other-interesting-books-available-for-free-on-springer/) - I learned from Sandy Kemsley (read the original post on column2.com) that Springer is now offering many interesting books and journals for free. So, if you watched the Fundamentals of BPM MOOC videos and want to deepen your knowledge this is a great opportunity to read the Fundamentals of Business Process Management (2nd edition)!
- [How to teach BPM online in 2020](https://bpmtips.com/how-to-teach-bpm-online-in-2020/) - Last week I had a chance to discuss (online of course) with many professors teaching BPM in Poland the current situation when they need to move their classes to online environment. Below you will find few ideas which I hope will be useful for you if you are teaching BPM :) So, what do you
- [How to work from home](https://bpmtips.com/how-to-work-from-home/) - This post differs from those which you can normally find on my blog, because it is not about process management. We are now in a very exceptional period and people and companies all around the world are doing their best to help others. I also want to do what I can from my part. Since
- [Start 2020 strong with knowledge about Fundamentals of BPM](https://bpmtips.com/start-2020-strong-with-knowledge-of-fundamentals-of-bpm/) - Every year is a chance to learn (and use in practice) something new. I believe in learning from the best - this is why on this blog you can find world-class BPM experts sharing their knowledge with you :) I think that one of the best sources of knowledge about Business Process Management is the
- [Building Business Capability 2019](https://bpmtips.com/building-business-capability-2019/) - BPM Tips is a proud media partner of Building Business Capability 2019, the official conference of the IIBA. BBC is a very unique conference since it supports you in a pursuit of business excellence by providing insight into topics such as Digital Innovation, Business Analysis, Business Process Management and Business Architecture, Business Decisions & Rules,
- [Back to school 2019: free online courses for BPM professionals](https://bpmtips.com/back-to-school-2019-free-online-courses-for-bpm-professionals/) - Since holidays are over, it's time for a new edition of this post :) (You can also read the past editions from 2018, 2017, 2016, and 2015). Fundamentals of BPM As you may recall in a last year edition of this post I wrote that 2 great MOOCs by professors Marcello La Rosa, Marlon Dumas,
- [Back to school 2018: free online courses for BPM professionals](https://bpmtips.com/back-to-school-2018-free-online-courses-for-bpm-professionals/) - Since many of you enjoyed 2015, 2016 and 2017 editions of this post I hope this one will be useful for you too :) 1) Fundamentals of BPM Normally the list started with awesome MOOCs by professors Marcello La Rosa, Marlon Dumas, Jan Mendling and Hajo Reijers, but sadly this autumn both Future Learn and
- [BPMN MIWG capability demonstration 2019 - Data Inputs, Data Outputs, Compensations, Event-based Gateways and more](https://bpmtips.com/bpmn-miwg-capability-demonstration-2019-data-inputs-data-outputs-compensations-event-based-gateways-and-more/) - Previous post about BPMN MIWG demo from 2018 showed you how to use Data Objects in practice. But, as you know, plain Data Objects and Data Stores are not everything you can do with data in BPMN. That's why our next capability demo which took part on June 17th 2019 during Object Management Group conference
- [Process automation - workflow, RPA, and beyond](https://bpmtips.com/process-automation-workflow-rpa-and-beyond/) - Are you interested in process automation? If so, I may have 2 interesting things for you. 1) I recently published the first version of a course "Process automation - workflow, RPA, and beyond" on Udemy and want to share it with my readers. This is an early version of a course with content mostly covering
- [Free BPMN modelling tools - 2018 edition](https://bpmtips.com/free-bpmn-modelling-tools-2018-edition/) - Since 3 years passed since publishing of a post "Free tools for business (process) analysts – 2015 edition" I thought you may enjoy the update. Many things changed during this time. First of all - now there are many more tools supporting BPMN modelling. Secondly - while in a previous post standalone tools dominated, now
- [How many RPA tools are there on the market now?](https://bpmtips.com/rpa-tools-list-2018/) - This post contains list of RPA/RDA tools in 2018.
- [How to sell BPM in an organization](https://bpmtips.com/how-to-sell-bpm-in-an-organization/) - BPM experts share best tips for selling Business Process Management to executives and employees.
- [Interview with Marcello La Rosa - How to implement BPM in organization](https://bpmtips.com/interview-with-marcello-la-rosa-how-to-implement-bpm-in-organization/) - I am happy to share with you one of the videos created for the upcoming online BPM Value Summit and 2 awesome news. In this interview Prof. Marcello La Rosa shares best practices of implementing Business Process Management in organizations. In the video Marcello tells about his online course (MOOC) "Fundamentals of BPM". I have
- [Interview with Adrian Reed - Re-claiming Strategy: a crucial element for organizational success](https://bpmtips.com/interview-with-adrian-reed-re-claiming-strategy-a-crucial-element-for-organizational-success/) - Strategy is often seen as toy for the top managers - something too high level to have any practical application. However according to the quote often attributed to Sun Tzu "Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat". Deep down we all feel that organizations need
- [Interview with Alberto Manuel - BPM and Digital Transformation](https://bpmtips.com/interview-with-alberto-manuel-bpm-and-digital-transformation/) - Everybody's talking about the Digital Transformation. But it is not so obvious how to make it happen. For those of you interested in Digital Transformation I have 2 interesting things: interview with an expert and a survey. Below you will find an interview with Alberto Manuel where he shows how do BPM and Digital Transformation
- [How Can BPM and Customer Journey Mapping be Used Together?](https://bpmtips.com/how-can-bpm-and-customer-journey-mapping-be-used-together/) - This article shows relations between process modelling and customer journey mapping.
- [BPM for executives](https://bpmtips.com/bpm-for-executives/) - Recently I had a chance to discuss the topic of process management with a CFO of a large company implementing BPM and it made me think how to talk about the benefits of process approach with the top executives. Those are busy people who don't have the time to read long and detailed books about
- [Interview with Eric Druker - Robotic Process Automation](https://bpmtips.com/interview-with-eric-druker-robotic-process-automation/) - During my studies I had a chance to meet many brilliant programmers and sysadmins. One of the popular T-shirts among them was a black one with text "Go away or I will replace you with a very small shell script". Many of them were indeed capable of doing incredible automations. But usually they were not
- [What is the state of BPM?](https://bpmtips.com/what-is-the-state-of-bpm/) - Would you like to know what is the state of BPM, which trends are important and where the market is heading? Since 2006 you can find this information and much more in bi-annual market survey by BPTrends. New version of the report is being prepared now, so if you want your voice to be heard
- [Mini guide: How to talk to executives about the process automation?](https://bpmtips.com/mini-guide-how-to-talk-to-executives-about-the-process-automation/) - After publishing the post about RPA I got many comments from readers. One of them asked about very interesting topic: how to make executives interested in the process automation. So, I decided to make a follow up (mini) post with good practices on this topic. If you want to have a broader view on RPA
- [Back to school 2017: free online courses for BPM professionals](https://bpmtips.com/back-to-school-2017-free-online-courses-for-bpm-professionals/) - In this post you will find list of best MOOC courses for people interested in Business Process Management
- [What are the best podcasts for BPM practitioners](https://bpmtips.com/what-are-the-best-podcasts-for-bpm-practitioners/) - 5+ best podcasts for people interested in process management.
- [Tips for new Business Analysts](https://bpmtips.com/tips-for-new-business-analysts/) - Recently I had a chance to make a presentation about new trends in BPM for a group of Business Analysts from Tricity. To make this more useful for participants I asked few of the best BAs in the world to share their tips for the fresh analysts. Today I want to share those tips with
- [BPMN Interchange Capability Demonstration 2017](https://bpmtips.com/bpmn-interchange-capability-demonstration-2017/) - Are you interested in BPMN? Do you want to see how to move from designing a process to automation? On June 5th 2017 during OMG Technical Meeting in Brussels BPMN Model Interchange Working Group (BPMN MIWG) presented the Interchange Capability Demonstration. Below you can see the full recording of the event. Since I got quite
- [BPM books - 2017 reading list](https://bpmtips.com/bpm-books-2017-reading-list/) - List of the best books for Business Process Management professionals
- [RPA - what do you need to know](https://bpmtips.com/rpa-what-do-you-need-to-know/) - In this guide 30+ RPA experts share their tips and strategies, so that you can be more successful and avoid rookie mistakes.
- [BPMN in practice - Intermediate events](https://bpmtips.com/bpmn-in-practice-intermediate-events/) - This video will show you how to use intermediate events in a sequence flow.
- [Interview with Jim Boots - how to approach process modeling and make people care about BPM](https://bpmtips.com/interview-with-jim-boots-how-to-approach-process-modeling-and-make-people-care-about-bpm/) - In this interview Jim Boots shares the best practices for process modeling and running BPM initiatives in large organizations
- [Interview with Steve Towers - Customer Experience Management and BPM](https://bpmtips.com/interview-with-steve-towers-customer-experience-management-and-bpm/) - In this interview Steve Towers shows how do the BPM and Customer Experience Management fit together.
- [Interview with Emiel Kelly - bringing the essence back in the processes](https://bpmtips.com/interview-with-emiel-kelly-bringing-the-essence-back-in-the-processes/) - In this episode Emiel Kelly tells about the modern BPM, practical approach to process modeling and more
- [BPMN for Business Analysts - why, when and how](https://bpmtips.com/bpmn-for-business-analysts-why-when-and-how/) - 19 BPMN and BA experts share their best practices for BPMN usage in business analysis
- [Best BPM online courses - 2016 edition](https://bpmtips.com/best-bpm-online-courses-2016-edition/) - In this post you will find an overview of the MOOC courses about Business Process Management.
- [Decision Management with DMN in practice](https://bpmtips.com/decision-management-with-dmn-in-practice/) - 18 DMN experts share their tips regarding when to use DMN and how to start
- [How to make sure your process models are useful](https://bpmtips.com/how-to-make-sure-your-process-models-are-useful/) - Have you ever spent days of your work creating and polishing your business process models just to notice there are no people actually using them? Creating business process models is not so difficult. However creating process models that are useful is a bit more complex. Below you can find 6 steps that will (hopefully) help
- [Do you want to learn about DMN?](https://bpmtips.com/do-you-want-to-learn-about-dmn/) - If you had a chance to read post about BPM skills in 2016 where 13 experts shared their predictions about what will be hot topic in BPM this year you probably noticed that quite a few trends were mentioned. One of those hot topics is Decision Management and a new standard from OMG: DMN (Decision
- [Join the Multi-Vendor BPMN Interchange Demonstration on March 16th](https://bpmtips.com/join-the-multi-vendor-bpmn-interchange-demonstration-on-march-16th/) - Join the BPMN Model Interchange Working Group BPMN Interchange demonstration on March 16th via live stream.
- [Win book Questioning BPM? signed by Paul Harmon](https://bpmtips.com/win-book-questioning-bpm-signed-by-paul-harmon/) - Do you want to know answers for the 15 most important questions about Business Process Management AND have something really unique? I am running a giveaway, where you can win two copies of recent book Questioning BPM? edited by Paul Harmon and Roger Tregear with Paul Harmon's signature. This book is unique in many ways
- [BPM Eastern Europe 2015](https://bpmtips.com/bpm-eastern-europe-2015/) - The BPM Eastern Europe Summit Online 2015 was a great event for all interested in BPM. Among many great sessions you could see the BPMN Interchange demo session
- [Join the live demo of BPMN Model Interchange Working Group during the BPM EE Online Summit](https://bpmtips.com/join-the-live-demo-of-bpmn-model-interchange-working-group-during-the-bpm-ee-online-summit/) - Do you want to see how BPMN allows you to move from designing processes to executing them? On Monday Dec 14th I will be presenting ADONIS as a part of the BPMN Model Interchange Working Group demo along with my colleagues from Camunda, Omny Link, Trisotech, and W4. The demonstration will be part of the
- [Join me during the BPM Eastern Europe Summit Online 2015](https://bpmtips.com/join-me-during-the-bpm-eastern-europe-summit-online-2015/) - I was invited to present at the BPM Eastern Europe Summit Online on December 14th about best ways to build the process architecture. Below you can find more information about this event. You can sign up for free at: http://goo.gl/unehZX BPM Eastern Europe Events 2015 is a set of conferences dedicated researchers and practitioners in
- [Struggling with your business process architecture? Try APQC PCF!](https://bpmtips.com/struggling-with-your-business-process-architecture-try-apqc-pcf/) - APQC PCF helps you create process architecture faster and avoid errors and reinventing the wheel.
- [Free online course BPMN for Business Process Professionals](https://bpmtips.com/bpmn-for-business-process-professionals/) - BPMN course for Business Process Professionals. Learn how to create BPMN diagrams that are easy to understand and maintain.
- [Free tools for business (process) analysts - 2015 edition](https://bpmtips.com/free-tools-for-business-process-analysts-2015-edition/) - What do you do when you need to create a process model? Some people use basic office software and I must say they sometimes create cool models (I had a chance to see complete EPC stencils in Excel and pretty awesome models created with PowerPoint auto shapes). The problem is that models created this way
- [Best MOOCs for BPM professionals](https://bpmtips.com/best-moocs-for-bpm-professionals/) - List of best MOOC (Massive Open Online Courses) for Business Process Management professionals - 2015 edition
- [How many BPMN tools are there on the market now?](https://bpmtips.com/how-many-bpmn-tools-are-there-on-the-market-now/) - Since some time in many BPMN related articles (including some I had a chance to co-author) you can find reference to “Over 70 tools supporting the BPMN”. As of today (May 2015) on BPMN.org page you can find reference to 75 tools, but is it really everything? After all we had over 70 tools in
- [Interested in BPMN model interchange? Join us in Berlin or see the live stream!](https://bpmtips.com/interested-in-bpmn-model-interchange-join-us-in-berlin-or-see-the-live-stream/) - For the third time members of the BPMN Model Interchange Working Group will be presenting results of our work during the OMG conference in Berlin on June 17th 2015. Apart from BOC Group with ADONIS, the following tools/vendors will take part: Activiti bpmn.io camunda itp commerce SAP Signavio Trisotech W4 Yaoqiang This time we will
- [BPMN MIWG demo in Berlin - official info and link to live stream](https://bpmtips.com/bpmn-miwg-demo-in-berlin-official-info-and-link-to-live-stream/) - As I already wrote I will be presenting ADONIS in Berlin during the next BPMN MIWG showcase. Below you can find official info with link to the live stream (based on the e-mail crafted by François Bonnet from W4 for our group). OMG's next Quarterly technical meeting will be held in Berlin, Germany, June 15
- [Overview of the BPMN MIWG demo in Berlin (updated)](https://bpmtips.com/overview-of-the-bpmn-miwg-demo-in-berlin/) - The BPMN Model Interchange Working Group demo I wrote about several times took place last Wednesday in Berlin. You can watch the live stream on Youtube, but in case you do not have one hour of free time below you can find my summary. For some people from the outside it may seem that we
- [Process improvement in the 13th century](https://bpmtips.com/process-improvement-in-the-13th-century/) - Recently my daughter is watching the timeless Once Upon a Time... The Explorers by Albert Barillé. One of her favourite episodes is "The Taxis and the first Postal System". Watching it with her I noticed the brilliant idea that allowed the Taxis family build their postal service. Remember the quote? Neither snow nor rain nor
- [BPM Toolbox: Bonita BPM video review](https://bpmtips.com/bonita/) - In the past weeks I had a chance to spend more time working with Bonita BPM, so I decided to prepare a short (11 minutes) video review of this tool. This is a first video of the BPM Toolbox series, where I will share with you useful BPM tools, techniques and methods. You can find
- [How to cut your process model into tasks](https://bpmtips.com/how-to-cut-your-process-model-into-tasks/) - Have you ever seen process models with task names like "Prepare report and get approval" and wondered if this is how it should be done? Recently I had a nice discussion with participants of my BPMN training and noticed that it is not obvious for everyone how to split the processes into tasks. From BPMN
- [Tired of process models full of errors and omissions? Try this...](https://bpmtips.com/tired-of-process-models-full-of-errors-and-omissions-try-this/) - "We plan to move the process modelling to the business guys but they are not ready to produce correct models", "It takes too long to fix all those errors", "There are no descriptions for the process steps. Again..." Do you also struggle with models created by your colleagues with less than perfect BPMN knowledge and
- [Managing your BPM initiative drives you crazy? Try Shibumi!](https://bpmtips.com/managing-your-bpm-initiative-drives-you-crazy-try-shibumi/) - Have you ever wondered if you could spend the time wasted on status meetings doing something that actually adds value? Do you think there should be a better way to use Excel and PowerPoint to manage your initiative? You should take a look at Shibumi application. Does this name sound Zen-like? It should :) as
- [BPM thought leaders - Michael Hammer](https://bpmtips.com/bpm-thought-leaders-michael-hammer/) - What do you do if you need to run a workshop about BPM related topics? I like to grab one of the books from my BPM library when I am done with the preparations to add some extra quotes and stories :) This time I picked "Faster Cheaper Better: The 9 Levers for Transforming How
- [4 tips how to build a (mini) process architecture on a shoestring budget](https://bpmtips.com/4-tips-how-to-build-a-mini-process-architecture-on-a-shoestring-budget/) - Recently I was running an online coaching session with a guy from Florida and he asked me how to approach building process maps for smaller projects. This is a good question :) so I will share some of the elements we discussed live, hoping they will also be useful for you. By the book it
- [BPMN Interchange Demo at OMG Technical Meeting and bpmNEXT](https://bpmtips.com/bpmn-interchange-demo-at-omg-technical-meeting-and-bpmnext/) - I will be showing ADONIS BPMN 2.0 interchange capabilities during the following event: Do you need to move your business process models from one tool to another as part of your process improvement lifecycle? Would you like to learn more about BPMN interoperability and how BPMN can benefit your organization? Interested in meeting BPMN experts

## Pages

- [BPMN](https://bpmtips.com/bpmn/) - List of useful BPMN resources
- [Resources for the What's Your Baseline? podcast episode 89](https://bpmtips.com/baseline/) - Thank you for the listening! Below you can additional resources for the episode 89: During the episode I could not name all the participants and thank them for their insights, so I compiled below the list of awesome people who participated in this post series so far. You may want to follow them on LinkedIn:
- [Practical Process Modeling - resources for chapter 04](https://bpmtips.com/practical-process-modeling-04/) - Definitions Association of Business Process Management Professionals International (ABPMP®), which is probably one of the most authoritative organizations when it comes to BPM, uses the following definition in its Guide to The Business Process Management Common Body Of Knowledge (BPM CBOK®): “Business Process Management (BPM) is a disciplined approach to identify, design, execute, document, measure,
- [Privacy Policy](https://bpmtips.com/privacy-policy/) - Summary BPM Tips (collectively "BP Tips", "We", and "Us") takes your privacy very seriously. We collect your personal information (your name and e-mail) when you: a) sign up for a newsletter b) sign up for a free or premium course, webinar or content c) contact us (e.g. via survey, form on our site or e-mail)
- [Modelowanie - rozdział 6](https://bpmtips.com/modelowanie06/) - Podsumowanie najważniejszych treści Modelowanie procesów ma ponad 100 lat historii i przez ten czas powstało mnóstwo notacji graficznych. Aktualnie w modelowaniu szczegółowych procesów często spotyka się schematy blokowe (flowcharty) oraz diagramy BPMN. Dla różnych poziomów organizacji oraz różnych wykorzystań mogą być zastosowane różne sposoby modelowania. BPMN 2.0 (Business Process Model and Notation) to aktualnie obowiązująca
- [Modelowanie - rozdział 7](https://bpmtips.com/modelowanie07/) - Podsumowanie najważniejszych treści Procesy nader sporadycznie są prostymi sekwencjami aktywności. Najczęściej w modelach występują różne ścieżki przepływu procesu, do opisania których wykorzystujemy bramki. Bramki wykluczające (XOR) wykorzystujemy wtedy, gdy tylko jeden z przepływów wychodzących z bramki może mieć spełniony warunek. Przepływ domyślny pozwala nam uniknąć sytuacji "zakleszczenia" się procesu w sytuacji, gdy żaden ze zdefiniowanych
- [Modelowanie procesów biznesowych - dodatkowe treści](https://bpmtips.com/modelowanie-zadania/) - Case study - dron Case study fikcyjnej firmy BPMT Drones jest oparte o przykłady z moich kursów na platformie Udemy: Modelowanie procesów biznesowych: BPMN 2.0 od podstaw. oraz BPMN for business analysts. Co wiemy o procesie obsługi zamówień dronów na zamówienie: Klient wysyła wstępne zapytanie za pomocą formularza na stronie głównej. Pracownik musi sprawdzić wykonalność
- [Modelowanie procesów biznesowych.](https://bpmtips.com/modelowanie/) - Dziękuję za zainteresowanie moją książką. Można ją kupić (w wersji papierowej i jako e-book) na stronie wydawnictwa: https://onepress.pl/ksiazki/modelowanie-procesow-biznesowych-bpmn-2-0-od-podstaw-zbigniew-misiak,moprbi.htm#format/d w Empiku: https://www.empik.com/modelowanie-procesow-biznesowych-bpmn-2-0-od-podstaw-zbigniew-misiak,p1417970254,ksiazka-p i w wielu innych miejscach. Nawigacja Przejdź do strony z zasobami dla rozdziału 1 >> Przejdź do strony z zasobami dla rozdziału 2 >> Przejdź do strony z zasobami dla rozdziału 3 >> Przejdź
- [Modelowanie - rozdział 10](https://bpmtips.com/modelowanie10/) - Podsumowanie najważniejszych treści Modelowanie procesów to umiejętność praktyczna, więc najlepiej jest wykorzystywać zdobytą wiedzę, aby się utrwaliła. Dla wielu osób przydają się dodatkowe szkolenia (online lub na żywo) oraz egzamin kończący się certyfikatem. Często pomocne jest też otoczenie się treściami podsumowującymi nową wiedzę. Można więc przygotowywać własne notatki, tworzyć modele przykładowe oraz dokumenty podsumowujące metodę
- [Modelowanie - rozdział 9](https://bpmtips.com/modelowanie09/) - Podsumowanie najważniejszych treści Procesy działają w ramach złożonego ekosystemu, więc modelowanie procesu bez pokazania powiązań z innymi procesami ma ograniczony sens. Jest to szczególnie ważne jeśli naszym celem jest doskonalenie procesów. Architektura procesów zapewnia nam informacje o wzajemnych powiązaniach między modelami procesów: hierarchicznymi (co zapewnia wygodny przegląd najważniejszych procesów oraz pozwala na nawigację od ogółu
- [Modelowanie - rozdział 8](https://bpmtips.com/modelowanie08/) - Podsumowanie najważniejszych treści "Zdarzenia pośrednie występują w różnych wariantach. Najczęściej spotykamy je w ramach przepływu procesu, gdzie wskazują, że proces osiągnął pewien specjalny stan, z którego może coś wynikać dla procesu lub jego otoczenia, albo że proces musi zaczekać, aż nastąpi jakieś zdarzenie, zanim będzie mógł być kontynuowany. Tutaj po raz kolejny pojawia się znana
- [Modelowanie - rozdział 5](https://bpmtips.com/modelowanie05/) - Podsumowanie najważniejszych treści Modele procesów mogą powstawać na wiele różnych sposobów. Mogą je tworzyć pracownicy organizacji lub ludzie z zewnątrz. Modelowanie może opierać się o różne źródła informacji o procesie: własne doświadczenie, wywiad z osobą znającą proces, obserwację procesu, warsztaty z udziałem wielu osób zaangażowanych w proces, dokumentację i wiele innych. Wykorzystanie bibliotek takich jak
- [Modelowanie - rozdział 4](https://bpmtips.com/modelowanie04/) - Podsumowanie najważniejszych treści "Jeśli model ma służyć jako narzędzie komunikacji z innymi, to powinien zawierać istotne dla odbiorcy informacje w formie, która pozwoli odbiorcy z niego skorzystać." Dokumentowanie procesów i tworzenie procedur - dla tego scenariusza modelowania, modele zazwyczaj używają dosyć prostych elementów notacji BPMN ale zawierają też elementy wykraczające poza BPMN (np. właścicielstwo procesu,
- [Modelowanie - rozdział 3](https://bpmtips.com/modelowanie03/) - Podsumowanie najważniejszych treści Aby skutecznie zarządzać procesami potrzebujemy je opisywać. Opis "słowno-muzyczny" nie sprawdza się dobrze w sytuacji, gdy chcemy oddać złożoność procesu, powiązania z innymi procesami i zasobami. Wersja graficzna pozwala szybciej zrozumieć jak wygląda proces oraz łatwiej wychwycić błędy i niespójności. Modele procesów mogą służyć różnym celom: szkoleniu nowych pracowników i przygotowaniu procedur,
- [Modelowanie - rozdział 2](https://bpmtips.com/modelowanie02/) - Podsumowanie najważniejszych treści Procesy są bardzo ważną częścią naszego życia. W każdej firmie i organizacji występują procesy, ale nie zawsze są to dobre procesy, bo nie wszędzie się nimi zarządza w odpowiedni sposób. Dzięki procesom organizacja tworzy wartość oraz osiąga swoje cele. Procesy mają charakter przekrojowy oraz wiążą się z wieloma innymi zasobami organizacji, więc
- [Modelowanie - rozdział 1](https://bpmtips.com/modelowanie01/) - Podsumowanie najważniejszych treści Modelowanie procesów pozwala lepiej zarządzać procesami, a przez to tworzyć wartość dla organizacji i jej otoczenia. BPMN jest aktualnie najważniejszym standardem jeśli chodzi o modelowanie procesów biznesowych. Pytania i odpowiedzi Q: Skoro to nie jest klasyczny podręcznik akademicki, to skąd mogę się dowiedzieć więcej o zarządzaniu procesami? A: W sekcji Bibliografia (po
- [About/Contact](https://bpmtips.com/about/) - My name is Zbigniew Misiak and I am a BPM consultant at the BOC Group, where I also take care of the the community of our free Business Process Analysis tool ADONIS:Community Edition. As a part of my job I am also working with other BPM vendors in BPMN Model Interchange Working Group. You can
- [Resources for the BPM.com podcast](https://bpmtips.com/resources/) - Especially for listeners of BPM.com podcast Below you can find list of mentioned resources: Learn more about ADONIS BPM suite. See why it was awarded "Customer Choice for 2021". Discover cool add-ons and integrations (Confluence support - check, mobile app - check). Start with a free ADONIS Community Edition: https://www.boc-group.com/en/adonis/ Blog of Sandy Kemsley: https://column2.com/
- [BBC 2021](https://bpmtips.com/bbc-2021/) - BPM Tips is a Media Partner of the Building Business Capability 2021 conference. If you plan to attend BBC 2021 the following code “BPMTIPSBBC” will give you 15% discount.
- [Visit DecisionCAMP 2020](https://bpmtips.com/visit-decisioncamp-2020/) - DecisionCAMP is the major international event oriented to Decision Management practitioners with a strong technical background. The DecisionCAMP-2020 will be held on June 29 – July 1 2020 in Oslo, Norway. The event is organized by DMCommunity.org and together with RuleML+RR will be a part of the Declarative AI Conference: Rules, Reasoning, Decisions, and Explanations
- [Fundamentals of BPM - Part 3: Process implementation and monitoring (Process Monitoring & Closing)](https://bpmtips.com/fundamentals-of-bpm-part-3-process-implementation-and-monitoring-process-monitoring-closing/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 3: "Process implementation and monitoring" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 11: Process Monitoring Introduction to monitoring and controlling https://youtu.be/JQG_Kkao6V4 Artefacts https://youtu.be/knE1-rybUYU Methods https://youtu.be/Y0nQVLLob9Q Dimensions https://youtu.be/KBpUcag6jgw
- [Fundamentals of BPM - Part 3: Process implementation and monitoring (Process Implementation with Executable Process Models)](https://bpmtips.com/fundamentals-of-bpm-part-3-process-implementation-and-monitoring-process-implementation-with-executable-process-models/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 3: "Process implementation and monitoring" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 10: Process Implementation with Executable Process Models How is process automation achieved? https://youtu.be/0si13IlzXoE The well
- [Fundamentals of BPM - Part 3: Process implementation and monitoring (Process-Aware Information Systems)](https://bpmtips.com/fundamentals-of-bpm-part-3-process-implementation-and-monitoring-process-aware-information-systems/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 3: "Process implementation and monitoring" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 9: Process-Aware Information Systems What is process automation? https://youtu.be/wk11ijieGL4 Example: Process automation https://youtu.be/U0SCxVKJfMg When to
- [Fundamentals of BPM - Part 2: Process analysis and redesign (Process Redesign)](https://bpmtips.com/fundamentals-of-bpm-part-2-process-analysis-and-redesign-process-redesign/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 2: "Process analysis and redesign" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 8: Process Redesign Why process redesign? https://youtu.be/jYk7pIBx6jQ What is process redesign? https://youtu.be/fDiOnkSRt6s Redesign approaches https://youtu.be/CK8wbgPjaaI
- [Fundamentals of BPM - Part 2: Process analysis and redesign (Quantitative Process Analysis)](https://bpmtips.com/fundamentals-of-bpm-part-2-process-analysis-and-redesign-quantitative-process-analysis/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 2: "Process analysis and redesign" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 7: Quantitative Process Analysis Introduction to quantitative analysis https://youtu.be/FuSi_2kduf0 Introduction to flow analysis https://youtu.be/5QEE4swlukY Calculating
- [Fundamentals of BPM - Part 2: Process analysis and redesign (Qualitative process analysis)](https://bpmtips.com/fundamentals-of-bpm-part-2-process-analysis-and-redesign-qualitative-process-analysis/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 2: "Process analysis and redesign" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 6: Qualitative process analysis Value-added analysis https://youtu.be/Y0U-xYUOvV8 Value added https://youtu.be/0oeDVwU2Gjc Business value added https://youtu.be/IGGGsunwUTk Non-value
- [Fundamentals of BPM - Part 1: Process identification and discovery (Advanced process modelling)](https://bpmtips.com/fundamentals-of-bpm-part-1-process-identification-and-discovery-advanced-process-modelling/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 1: "Process identification and discovery" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 4: Advanced Process Modeling Handling events https://youtu.be/QyW9P62kQlY Temporal events https://youtu.be/wUKaInYlJ-A Example: PO handling https://youtu.be/giEBNeyoLUM Event
- [Fundamentals of BPM - Part 1: Process identification and discovery (Essential process modelling)](https://bpmtips.com/fundamentals-of-bpm-part-1-process-identification-and-discovery-essential-process-modelling/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 1: "Process identification and discovery" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 3: Essential Process Modeling Introducing process modelling https://youtu.be/MkaB-1yG7r0 Example: Student enrolment https://youtu.be/ist2Knfxr4M Purposes of process
- [Fundamentals of BPM - Part 1: Process identification and discovery (Process identification)](https://bpmtips.com/fundamentals-of-bpm-part-1-process-identification-and-discovery-process-identification/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 1: "Process identification and discovery" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 2: Process Identification What is process identification? https://youtu.be/G1FDXPeUFBk Why do we perform process identification? https://youtu.be/ZZhpGppxwMc
- [Fundamentals of BPM - Part 1: Process identification and discovery (Introduction to BPM)](https://bpmtips.com/fundamentals-of-bpm-part-1-process-identification-and-discovery-introduction-to-bpm/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 1: "Process identification and discovery" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Chapter 1: Introduction to BPM Activities in a modern organisation https://youtu.be/YyhCkcQ0Hkg What is a business process?
- [Fundamentals of BPM - Part 1: Process identification and discovery (Interviews)](https://bpmtips.com/fundamentals-of-bpm-part-1-process-identification-and-discovery-interviews/) - Below you can find videos from a MOOC "Fundamentals of Business Process Management" Part 1: "Process identification and discovery" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Interviews Professor Michael Rosemann interview taster https://youtu.be/6d3eHnYPJHM Professor Michael Rosemann interview part 1 https://youtu.be/ULuHPbkNiog Professor Michael
- [Business Process Management: an Introduction to Process Thinking (week 3)](https://bpmtips.com/business-process-management-an-introduction-to-process-thinking-week-3/) - Below you can find videos from a MOOC "Business Process Management: an Introduction to Process Thinking" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Week 3 - Process redesign Why process redesign? (Hajo Reijers) https://youtu.be/jYk7pIBx6jQ What is process redesign? (Hajo Reijers) https://youtu.be/fDiOnkSRt6s Overview
- [Business Process Management: an Introduction to Process Thinking (week 2)](https://bpmtips.com/business-process-management-an-introduction-to-process-thinking-week-2/) - Below you can find videos from a MOOC "Business Process Management: an Introduction to Process Thinking" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Week 2 - Process identification What is process identification? (Marcello La Rosa) https://youtu.be/G1FDXPeUFBk Why do we perform process identification?
- [Business Process Management: an Introduction to Process Thinking (week 1)](https://bpmtips.com/bpm-introduction-to-process-thinking-week-1/) - Below you can find videos from a MOOC "Business Process Management: an Introduction to Process Thinking" courtesy of Professor Marcello La Rosa. For updates please check: http://fundamentals-of-bpm.org/mooc/ Copyright 2015-2017, Queensland University of Technology. All rights reserved. Week 1 - Introduction to BPM Activities in a modern organization (Marcello La Rosa) https://youtu.be/YyhCkcQ0Hkg?rel=0 What is a business
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- [Steve Towers - BPM and Customer Experience Management](https://bpmtips.com/steve-towers-bpm-and-customer-experience-management/) - Visit BP Group List of the places where you can follow Steve: SPEAKING | http://www.stevebtowers.com FACEBOOK | http://facebook.com/BPGtraining YOUTUBE | http://youtube.com/user/snoozers69 SLIDESHARE | http://www.slideshare.net/stowers GOOGLE+ | https://plus.google.com/+stevetowers AMAZON | http://amazon.com/author/stevetowers Gift #1 Outside-In Strategic Matrix (OISM) Gift #2 The Successful Customer Outcome Canvas (SCOC) Sign up for the webinar
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- [Juergen Pitschke and Zbigniew Misiak discuss about process modeling](https://bpmtips.com/juergen-pitschke-and-zbigniew-misiak-discuss-about-process-modeling/) - Did you like the tool shown by Zbigniew? Try ADONIS NP for free
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- [Emiel Kelly - Common sense process management](https://bpmtips.com/emiel-kelly-common-sense-process-management/) - Follow Emiel Additional resources Twitter: @Procesje LinkedIn: https://www.linkedin.com/in/emiel-kelly-82446411 Book recommended by Emiel: Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition
- [Derek Miers - How to sell Business Process Management in an organization](https://bpmtips.com/derek-miers-how-to-sell-business-process-management-in-an-organization/) - Follow Derek
- [Connie Moore - Outside-In approach](https://bpmtips.com/connie-moore-outside-in-approach/) - Follow Connie Additional resources Page with BPM related resources provided by DCG http://www.digitalclaritygroup.com/business-process-management/
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- [Adrian Reed - Re-claiming Strategy: a crucial element for organizational success](https://bpmtips.com/adrian-reed-re-claiming-strategy-a-crucial-element-for-organizational-success/) - Follow Adrian Twitter: @ukadrianreed Company website Additional resources "Strategy the Crucial Enabler" -- Recording of Adrian's presentation at BBC conference 2015 http://www.adrianreed.co.uk/2015/12/28/strategy-the-crucial-enabler/ Book "Be a Great Problem Solver!" http://www.problemsolvingbook.co.uk/ https://www.amazon.co.uk/Be-Great-Problem-Solver-2/dp/1292119624/ Adrian's newsletter "BA Digest" http://eepurl.com/bEnfuL
- [Podcast](https://bpmtips.com/interviews/) - Listen to the interviews with BPM thought leaders sharing practical tips about process management
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