Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 1: “Process identification and discovery” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
Copyright 2015-2017, Queensland University of Technology. All rights reserved.
Chapter 3: Essential Process Modeling
Introducing process modelling
Example: Student enrolment
Purposes of process modelling
BPMN
Example: Order-to-cash
Process model vs process instances
Branching and merging
XOR gateways
AND gateways
Example: Order distribution process
OR gateways
Choosing the right gateway
Example: Address ministerial correspondence
Information artefacts
Resources
Resources example: Order-to-cash
Exchanging information
Exchange information example: Order-to-cash
Process decomposition
Example: Identify possible sub-processes
Linking value chains with process models
Guidelines for using sub processes
Process reuse