Process automation – workflow, RPA, and beyond

Process automation – workflow, RPA, and beyond

Are you interested in process automation?

If so, I may have 2 interesting things for you.

1) I recently published the first version of a course “Process automation – workflow, RPA, and beyond” on Udemy and want to share it with my readers.

This is an early version of a course with content mostly covering workflow/BPMS tools. I will be adding more videos about RPA and other tools soon, but to decide what to focus on I would like to hear feedback from people with an early adopter attitude 🙂

If this sounds interesting use the link below to join the course for free:
https://www.udemy.com/process-automation-workflow-rpa-and-beyond/?couponCode=EARLY_ADOPTER
and tell me what should I add!

I hope you will find the course useful.

Link is valid until November 11th.

2) Do you want to learn more about various aspects of intelligent automation from the leading companies? AI EMEA Live online summit is currently running. You can still register to get access to all recordings on:
https://ai-intelligent-automation-emea.vfairs.com/en/#about

How many RPA tools are there on the market now?

How many RPA tools are there on the market now?

Last year I published a guide about RPA with best practices from 30+ BPM and Robotic Process Automation experts.

Since it proved to be very popular I thought you may enjoy some updates and extensions.

First extension is about the RPA tools available on the market. That’s because when you decide that you want to give RPA a try, next frequent step is to select few tools for further analysis.

Keep reading →

Basics of BPMN

BPMN (Business Process Model and Notation) is a de-facto standard for modeling detailed processes for documentation and automation purposes.

When it comes to process documentation, each good process model should help us answer the questions we have for a process.

Those questions differ from organization to organization, but most commonly what we need to know is:
1) What starts the process
2) What are the results of a process
3) What needs to be done
4) What are the possible variants
5) Who does what
Keep reading →

How Can BPM and Customer Journey Mapping be Used Together?

How Can BPM and Customer Journey Mapping be Used Together?

Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives.

Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to success in the age of the customer. Is it really so?

This article (originally published on BPTrends) shows relations between process modelling and customer journey mapping.

Keep reading →

BPM Skills in 2018 – Hot or Not

Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided.

To help you make 2018 your best year ever I asked 20+ BPM experts about the skills that will be hot this year.

As you will see I kept the basic structure used in 2016 and 2017 version of this post, but to make it more actionable added a question about the best resources to learn the hot BPM skills.

Plus – this time I have something extra 🙂

Keep reading →

BPM for executives

Recently I had a chance to discuss the topic of process management with a CFO of a large company implementing BPM and it made me think how to talk about the benefits of process approach with the top executives.

Those are busy people who don’t have the time to read long and detailed books about BPM. Usually, low-level technical topics or nuanced discussions are not valuable for them as they need a quick overview of the topic (whether it is process-based management or the process automation) plus compelling reason to make a decision.

So I thought that if you are also preparing for a talk with a C-level executive you may find those resources useful (as they were for me):
Keep reading →

What is the state of BPM?

Would you like to know what is the state of BPM, which trends are important and where the market is heading? Since 2006 you can find this information and much more in bi-annual market survey by BPTrends.

New version of the report is being prepared now, so if you want your voice to be heard make sure to fill the survey now – it only takes few minutes.

Fill the BPTrends 2017 BPM market survey: https://www.surveymonkey.com/r/6ZHFK57