Start 2020 strong with knowledge about Fundamentals of BPM

Every year is a chance to learn (and use in practice) something new. I believe in learning from the best – this is why on this blog you can find world-class BPM experts sharing their knowledge with you 🙂

I think that one of the best sources of knowledge about Business Process Management is the “Fundamentals of BPM” book along with the MOOC courses based on it.

You may recall from my post “Back to school 2019: free online courses for BPM professionals” that while awesome MOOC course “Fundamentals of BPM” (run till 2017 by QUT) is not available anymore in an interactive form, video recordings are available.

Professor Marcello La Rosa kindly allowed me to present them in a form more convenient than the original PDF (available on http://fundamentals-of-bpm.org/mooc/).

Below you can find links to pages with videos.

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Token in BPMN

Token in BPMN

Recently I had a chance to discuss concept of token in BPMN with my students and thought you may also find this topic interesting.

So, first of all – what is a token? As opposed to other elements of BPMN like Tasks, Events or Gateways, tokens do not have visualizations.

Specification defines Token as: “a theoretical concept that is used as an aid to define the behavior of a Process that is being performed”.

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BPM Skills in 2019 – Hot or Not

BPM Skills in 2019 – Hot or Not

Chances are you have big plans for this year. But how to make those plans turn into reality?

Even brightest idea does not transform into results without:

a) Good old-fashioned hard work

b) Knowledge what to do and how to do it.

I cannot help you with point a, but for point b… 🙂

As in previous years I prepared for you answers from experts about hot skills for process/automation professionals.

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How Can BPM and Customer Journey Mapping be Used Together?

How Can BPM and Customer Journey Mapping be Used Together?

Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives.

Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to success in the age of the customer. Is it really so?

This article (originally published on BPTrends) shows relations between process modelling and customer journey mapping.

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BPM Skills in 2018 – Hot or Not

Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided.

To help you make 2018 your best year ever I asked 20+ BPM experts about the skills that will be hot this year.

As you will see I kept the basic structure used in 2016 and 2017 version of this post, but to make it more actionable added a question about the best resources to learn the hot BPM skills.

Plus – this time I have something extra 🙂

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