BPM Skills in 2022 – Hot or Not
Like in the past years I have a great pleasure to present you new post from the “BPM skills” series. You can read the past editions here.
BPM Skills in 2021 – Hot or Not
To say that 2020 was unexpected would be an understatement. What will 2021 bring? Which process management skills will be hot and what is the role of process-related skills in the “new normal”? Check out the next edition of “BPM skills” post.
BPM Skills in 2020 – Hot or Not (part 3)
Do you want to learn more about BPM skills in 2020? Part 3 of the post is waiting for you!
BPM Skills in 2020 – Hot or Not (part 2)
Did you enjoy the part 1 of post about BPM skills in 2020? Check the part 2!
BPM Skills in 2020 – Hot or Not (part 1)
January is often time when we come up with resolutions for a new year. While it is easy to decide that we want to change something, change will not happen unless we start doing something differently.
That’s why, like in the past years, I prepared for you post with suggestion regarding skills which will be useful for process professionals.
You can also check the 2019, 2018, 2017 part 1, 2017 part 2, and 2016 version of this post.
Back to school 2019: free online courses for BPM professionals
BPM Skills in 2019 – Hot or Not
Chances are you have big plans for this year. But how to make those plans turn into reality?
Even brightest idea does not transform into results without:
a) Good old-fashioned hard work
b) Knowledge what to do and how to do it.
I cannot help you with point a, but for point b… 🙂
As in previous years I prepared for you answers from experts about hot skills for process/automation professionals.
How Can BPM and Customer Journey Mapping be Used Together?
Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives.
Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to success in the age of the customer. Is it really so?
This article (originally published on BPTrends) shows relations between process modelling and customer journey mapping.
BPM Skills in 2018 – Hot or Not
Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided.
To help you make 2018 your best year ever I asked 20+ BPM experts about the skills that will be hot this year.
As you will see I kept the basic structure used in 2016 and 2017 version of this post, but to make it more actionable added a question about the best resources to learn the hot BPM skills.
Plus – this time I have something extra 🙂
BPM for executives
Recently I had a chance to discuss the topic of process management with a CFO of a large company implementing BPM and it made me think how to talk about the benefits of process approach with the top executives.
Those are busy people who don’t have the time to read long and detailed books about BPM. Usually, low-level technical topics or nuanced discussions are not valuable for them as they need a quick overview of the topic (whether it is process-based management or the process automation) plus compelling reason to make a decision.
So I thought that if you are also preparing for a talk with a C-level executive you may find those resources useful (as they were for me):
Keep reading →