Since many of you enjoyed 2015, 2016 and 2017 editions of this post I hope this one will be useful for you too 🙂
Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided.
Plus – this time I have something extra 🙂
Everybody’s talking about the Digital Transformation. But it is not so obvious how to make it happen.
For those of you interested in Digital Transformation I have 2 interesting things: interview with an expert and a survey.
It’s Not Your Daddy’s BPM.
Do you want to know which BPM skills will be really useful in 2017?
I do 🙂
To help you focus on relevant things and skip things that will not give results this year I asked some of the best BPM experts in the world two questions:
1. What are the skills and techniques that can help BPM practitioners create value for their organizations in 2017?
2. Which skills are no longer relevant or not practically applicable yet (hype)
Keep reading →
Do you want to learn more about Business Process Management? Below you can find a list of BPM related books that I have read and recommend as well as those that I plan to read.
Did you ever wonder how to convince executives to treat BPM as something more than just one more management method? Or how to make employees care?
Many of my readers asked those questions, so I decided to bring you answers 🙂
Digital Transformation is one of the most important trends shaping BPM currently. To give you overview of how does it link with BPM and what are the other hot topics in BPM I invited for an interview Pedro Robledo.
When I was a kid I enjoyed reading about heroes and gods from Greek mythology (and now I work for a company offering BPM tool called ADONIS – is it a coincidence?).
One of my favorite was the one of Theseus who defeated the Minotaur. To do so he had to enter the dangerous Labyrinth created by Daedalus. He would not make it without help from Ariadne as she gave him instructions and the thread, so that he would not get lost.
Today many organizations venture into realm of Digital Transformation. They want to become heroes for their customers (i.e. create outstanding Customer Experience).
Some will be successful – even though their CEOs will probably not be immortalized in myths 🙂 Some will fail.
What will make the difference? Having some guidance on what to do and proper tools supporting the Digital Transformation.
Neil Ward-Dutton from MWD Advisors shares tips on how to weave the ‘digital thread’ through your operations, products and services to support new customer experiences.
Keep reading →