BPM Skills in 2019 – Hot or Not

Chances are you have big plans for this year. But how to make those plans turn into reality?

Even brightest idea does not transform into results without:

a) Good old-fashioned hard work

b) Knowledge what to do and how to do it.

I cannot help you with point a, but for point b… 🙂

As in previous years I prepared for you answers from experts about hot skills for process/automation professionals.

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Clay Richardson on Customer Journey Mapping and Lean Startup for BPM

Clay Richardson on Customer Journey Mapping and Lean Startup for BPM

If you had a chance to read recent post with predictions from top BPM influencers about hot BPM skills in 2016 you could notice Customer Journey Mapping being mentioned several times.

To help you decide if you should consider adding it to your BPM toolbox, I invited Clay Richardson from Forrester Research for an interview.

Clay shares many great insights on topics like Customer Journey Mapping and aligning it with BPM, Lean Startup Techniques, Low-Code Application Development and much more.

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