There’s a famous quote from “The Wizard of Oz” movie “Toto, I’ve a feeling we’re not in Kansas anymore”. I think it summarizes well situation we live in currently.
COVID-19, Great Resignation, GenAI revolution, Climate Crisis, and other Megatrends already led to significant changes in business and our lives and it does not seem that the changes are over.
What does it mean for BPM in general and for the skills required from BPM practitioners? Like in the past years I want to share with you list of useful materials that can help you sharpen your BPM skills.
However, this time I am adding also materials that are not about the process management, but also other skills, that are – in my opinion – very important currently. I will be expanding this post with more resources showing not only what do we need to do to manage processes but also – what are the new skills we need to learn (like GenAI) and more importantly how we can take a broader view on the impact of our work on customers, our organizations and society in general.
Let’s start with the BPM content:
Fundamentals of BPM
Probably the best BPM course in the world “Fundamentals of BPM” is sadly not available as MOOC, but you can still access the content from the shorter and full course on http://fundamentals-of-bpm.org/mooc/ as well as directly on YouTube:
Process Mining: Data science in Action
If you want to learn about Process Mining this course by Professor Wil van der Aalst is something for you: https://www.coursera.org/learn/process-mining
The hidden value – Lean in manufacturing and services
Great Coursera course by instructors from École des Ponts ParisTech: https://www.coursera.org/learn/lean-manufacturing-services
And now, something outside the BPM core skills, but very important: GenAI. I already had a chance to use it in a few areas (for process modelling, but also process automation) and it is something worth considering.