Business Process Management: an Introduction to Process Thinking (week 1)

Below you can find videos from a MOOC “Business Process Management: an Introduction to Process Thinking” courtesy of Professor Marcello La Rosa.
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Week 1 – Introduction to BPM

Activities in a modern organization (Marcello La Rosa)

What is a business process? (Marcello La Rosa)

Our definition of a business process (Marcello La Rosa)

The broader picture using Rummler’s framework (Marcello La Rosa)

Process improvement (Marcello La Rosa)

What is the value of BPM? (Marcello La Rosa)

What else besides transparency? (Marcello La Rosa)

Introduction to the BPM lifecycle (Marlon Dumas)

Roles in the BPM lifecycle (Marlon Dumas)

Go to week 2.