Below you can find videos from a MOOC “Business Process Management: an Introduction to Process Thinking” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
Copyright 2015-2017, Queensland University of Technology. All rights reserved.
Week 2 – Process identification
What is process identification? (Marcello La Rosa)
Why do we perform process identification? (Marcello La Rosa)
Week 2 – Process discovery
Introducing process modelling (Marcello La Rosa)
Example process: student enrolment (Marcello La Rosa)
Purposes of process modelling (Marcello La Rosa)
Week 2 – Process analysis
Introduction to qualitative analysis (Jan Mendling)
https://view.vzaar.com/8033564/video/hd
Value-added analysis (Marlon Dumas)
Value added steps (Marlon Dumas)
Business value added steps (Marlon Dumas)
Non-value added steps (Marlon Dumas)
Introduction to quantitative analysis (Jan Mendling)
https://view.vzaar.com/8033566/video/hd