Below you can find videos from a MOOC “Business Process Management: an Introduction to Process Thinking” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
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Week 3 – Process redesign
Why process redesign? (Hajo Reijers)
What is process redesign? (Hajo Reijers)
Overview of redesign approaches (Redesign approaches) (Hajo Reijers)
Week 3 – Process automation
What is process automation? (Marcello La Rosa)
Example: process automation? (Marcello La Rosa)
https://view.vzaar.com/7552147/video
When to apply process automation (Marcello La Rosa)
Week 3 – Process redesign
Introduction to monitoring and controlling (Marcello La Rosa)
Artefacts (Marcello La Rosa)
Methods (Marcello La Rosa)