Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 1: “Process identification and discovery” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
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Chapter 1: Introduction to BPM
Activities in a modern organisation
What is a business process?
Our definition of a business process
The broader picture using Rummler’s framework
Process improvement
What is the value of BPM?
What else besides transparency?
Concepts that shaped BPM
Introduction to the BPM lifecycle
Roles in the BPM lifecycle