Fundamentals of BPM – Part 1: Process identification and discovery (Introduction to BPM)

Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 1: “Process identification and discovery” courtesy of Professor Marcello La Rosa.

For updates please check:

Copyright 2015-2017, Queensland University of Technology. All rights reserved.

Chapter 1: Introduction to BPM

Activities in a modern organisation

What is a business process?

Our definition of a business process

The broader picture using Rummler’s framework

Process improvement

What is the value of BPM?

What else besides transparency?

Concepts that shaped BPM

Introduction to the BPM lifecycle

Roles in the BPM lifecycle

<< Go back to the overview post

>> Go to the next page