Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 2: “Process analysis and redesign” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
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Chapter 7: Quantitative Process Analysis
Introduction to quantitative analysis
Introduction to flow analysis
Calculating cycle time on simple and alternative paths
Calculating cycle time on parallel paths and rework loops
Flow analysis of cycle time
Flow analysis of processing time
Introduction to process simulation
Processing time of activities
Conditional branching and arrival rate
Running the simulation