Fundamentals of BPM – Part 3: Process implementation and monitoring (Process-Aware Information Systems)

Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 3: “Process implementation and monitoring” courtesy of Professor Marcello La Rosa.

For updates please check:

Copyright 2015-2017, Queensland University of Technology. All rights reserved.

Chapter 9: Process-Aware Information Systems

What is process automation?

Example: Process automation

When to apply process automation?

The contracts creation process

The introduction of customer packages

The division of labour

Introduction of the case transfer system

The process automation solution

Introduction of automated activities

Benefits of the solution

Process automation technology

Process modelling tool, execution engine and worklist handler

Administration and monitoring tools, external services

Advantages and challenges

<< Go back to the overview post

>> Go to the next page