Below you can find videos from a MOOC “Fundamentals of Business Process Management” Part 1: “Process identification and discovery” courtesy of Professor Marcello La Rosa.
For updates please check: http://fundamentals-of-bpm.org/mooc/
Copyright 2015-2017, Queensland University of Technology. All rights reserved.
Chapter 2: Process Identification
What is process identification?
Why do we perform process identification?
How to approach process identification
Process enumeration
https://youtu.be/yc63E_NmMjc
Example: Process enumeration for a wholesaler
What are the components of a process architecture?
Process enumeration example
Process architecture example
What is process scoping?
Guidelines to identify horizontal boundaries
What is value chain modelling?
How to model value chains
Building a value chain of core processes
Building a value chain of non-core processes
Value chains in process architecture
Typical artefacts for vertical scoping
Guidelines to identify vertical boundaries
How many levels in the process architecture?
Designation via reference models
Three criteria to use when assessing processes
What is a prioritised process portfolio?
Should all prioritised processes be managed?
Project-by-project identification