During my studies I had a chance to meet many brilliant programmers and sysadmins. One of the popular T-shirts among them was a black one with text “Go away or I will replace you with a very small shell script”. Many of them were indeed capable of doing incredible automations. But usually they were not the most popular guys among the less technically skilled 😉
Now with new process automation technologies including RPA some people get excited about the possibility of reducing FTAs. But is it enough to think about the possibilities offered by the new technologies?
I’m very excited to share with you interview with Eric Druker from Booz Allen Hamilton. In this interview Eric shares best practices of implementing RPA and tells what are the errors to avoid (hint: technology is not everything).
About Eric Druker
Eric Druker is Director for Machine Intelligence at Booz Allen Hamilton. He leads teams of strategists, technologists, and domain experts helping organizations pair thinking machines with ingenious humans to solve some of the world’s toughest challenges.
Previously, Eric served as Director of Data Science Solutions where, in addition to his consulting businesses, he founded the first product businesses in Booz Allen’s 103-year history. In 2009, he invented an algorithm allowing Monte Carlo simulations, previously requiring hours to run, to complete in tenths of a second enabling complex simulations to be used as real-time decision making tools. Eric’s algorithm is implemented in two software tools: Polaris and Argo. Today, these commercial products are in use by thousands of analysts worldwide solving diverse problems in the defense, intelligence, health, energy, retail, and IT sectors.
Eric’s latest venture in the product space, Sailfish, is Booz Allen’s signature data science platform focused on helping enterprises establish and grow their internal data science and machine learning capabilities.
Eric has a B.S. in applied mathematics from the College of William and Mary. In his spare time, Eric pursues his hobby of deep space astrophotography.
About BAH
Booz Allen Hamilton has been at the forefront of strategy, technology, and engineering for more than 100 years. Booz Allen partners with private and public sector clients to solve their most difficult challenges. To learn more, visit BoozAllen.com. (NYSE: BAH)
Social Links
WWW: BAH article about RPA
WWW: LI profile
WWW: LI company profile
Twitter: @BoozAllen
What you will learn?
00:30 – Introduction
01:00 – Step-by-step guide for implementing RPA
02:30 – How to move beyond the pilot implementations
03:30 – Benefits of automation
05:00 – RPA and audits
06:00 – Most common errors in RPA implementations and how to avoid them
06:30 – Educating staff about RPA and avoiding resistance
08:00 – Important stakeholders of RPA implementation
09:00 – Which processes are best to start with
11:00 – Useful resources for people interested in RPA
Interview
Interested in RPA?
This interview is a preview of the second article about the RPA. Sign up to get the guide with tips from RPA experts and get notified when part 2 is ready!
I love how Eric mentions that the day-to-day operations are what usually lead companies to automation. And that, although it may seem so at first, not everything can be automated. This is an important point to get across to those interested in implementation, or even a proof of concept.