Practical BPM tips for business process analysts and process managers
Practical BPM tips for business process analysts and process managers
Are you interested in process automation? If so, I may have 2 interesting things for you. 1) I recently published the first version of a course “Process automation – workflow, RPA, and beyond” on Udemy and want to share it with my readers. This is an early version of a course with content mostly covering […]
Since 3 years passed since publishing of a post “Free tools for business (process) analysts – 2015 edition” I thought you may enjoy the update.
Since many of you enjoyed 2015, 2016 and 2017 editions of this post I hope this one will be useful for you too 🙂
Last year I published a guide about RPA with best practices from 30+ BPM and Robotic Process Automation experts. Since it proved to be very popular I thought you may enjoy some updates and extensions. First extension is about the RPA tools available on the market. That’s because when you decide that you want to […]
BPMN (Business Process Model and Notation) is a de-facto standard for modeling detailed processes for documentation and automation purposes. When it comes to process documentation, each good process model should help us answer the questions we have for a process. Those questions differ from organization to organization, but most commonly what we need to know […]
Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives. Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to […]
Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided. To help you make 2018 your best year ever I asked 20+ BPM experts about the […]
Recently I had a chance to discuss the topic of process management with a CFO of a large company implementing BPM and it made me think how to talk about the benefits of process approach with the top executives. Those are busy people who don’t have the time to read long and detailed books about […]
Would you like to know what is the state of BPM, which trends are important and where the market is heading? Since 2006 you can find this information and much more in bi-annual market survey by BPTrends. New version of the report is being prepared now, so if you want your voice to be heard […]
After publishing the post about RPA I got many comments from readers. One of them asked about very interesting topic: how to make executives interested in the process automation. So, I decided to make a follow up (mini) post with good practices on this topic.
