Interview with Eric Druker – Robotic Process Automation

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Interview with Eric Druker – Robotic Process Automation

During my studies I had a chance to meet many brilliant programmers and sysadmins. One of the popular T-shirts among them was a black one with text “Go away or I will replace you with a very small shell script”. Many of them were indeed capable of doing incredible automations. But usually they were not the most popular guys among the less technically skilled 😉

Now with new process automation technologies including RPA some people get excited about the possibility of reducing FTAs. But is it enough to think about the possibilities offered by the new technologies?

I’m very excited to share with you interview with Eric Druker from Booz Allen Hamilton. In this interview Eric shares best practices of implementing RPA and tells what are the errors to avoid (hint: technology is not everything).

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What are the best podcasts for BPM practitioners

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What are the best podcasts for BPM practitioners

Do you know a story from “The 7 Habits of Highly Effective People” about a man who tries to saw down a tree?

He was working hard for hours but without success. And it was because he did not take a break to sharpen a saw.

What was his reasoning?

“I don’t have time to sharpen the saw. I am too busy sawing.”

How is this story connected with a daily life of BPM practitioners?

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RPA – what do you need to know

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RPA – what do you need to know

What is your first thought when you hear RPA? Do you think about machines taking our jobs? Or maybe dream how much nicer your life could be if you did not have to do dull and repetitive tasks?

I must admit that not so long ago I thought that RPA is just another hype. But then I decided to learn more about it from the experts and today I am pretty excited about it.

I am happy to share with you guide that will help you successfully implement Robotic Process Automation thanks to the tips from over 30 experts sharing their DO’s and DONT’s.

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BPM Skills in 2017 – Hot or Not

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BPM Skills in 2017 – Hot or Not

It’s Not Your Daddy’s BPM.

Some of the things we were traditionally doing as BPM practitioners are no longer seen as important. New trends are emerging. Hype level is very high.

Do you want to know which BPM skills will be really useful in 2017?

I do 🙂

To help you focus on relevant things and skip things that will not give results this year I asked some of the best BPM experts in the world two questions:


1. What are the skills and techniques that can help BPM practitioners create value for their organizations in 2017?

2. Which skills are no longer relevant or not practically applicable yet (hype)

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Interview with Jim Boots – how to approach process modeling and make people care about BPM

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Interview with Jim Boots – how to approach process modeling and make people care about BPM

One of the main struggles of BPM practitioners is how to make organization care about Business Process Management. How to make sure that people will be interested in models you create? How to get the executive support for the process management initiative and what kind of support is sufficient?

Does it sound interesting? Read on…
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Interview with Steve Towers – Customer Experience Management and BPM

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Interview with Steve Towers – Customer Experience Management and BPM

Everybody interested in Customer Experience (CEM) knows the quote about faster horses attributed to Henry Ford. But if asking customers what they want is not sufficient, what should we do instead?

To help you answer this question and show how do the BPM and CEM fit together I invited for an interview Steve Towers.
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