BPM Tips

Practical BPM tips for business process analysts and process managers

BPM Tips

Practical BPM tips for business process analysts and process managers

BPM Skills in 2019 – Hot or Not

Chances are you have big plans for this year. But how to make those plans turn into reality? Even brightest idea does not transform into results without: a) Good old-fashioned hard work b) Knowledge what to do and how to do it. I cannot help you with point a, but for point b… 🙂 As […]

How many RPA tools are there on the market now?

Last year I published a guide about RPA with best practices from 30+ BPM and Robotic Process Automation experts. Since it proved to be very popular I thought you may enjoy some updates and extensions. First extension is about the RPA tools available on the market. That’s because when you decide that you want to […]

Basics of BPMN

BPMN (Business Process Model and Notation) is a de-facto standard for modeling detailed processes for documentation and automation purposes. When it comes to process documentation, each good process model should help us answer the questions we have for a process. Those questions differ from organization to organization, but most commonly what we need to know […]

How Can BPM and Customer Journey Mapping be Used Together?

Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives. Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to […]

BPM Skills in 2018 – Hot or Not

Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided. To help you make 2018 your best year ever I asked 20+ BPM experts about the […]

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