Back to school 2019: free online courses for BPM professionals
Since holidays are over, it’s time for a new edition of this post 🙂 (You can also read the past editions from 2018, 2017, 2016, and 2015).
BPM Skills in 2019 – Hot or Not
Chances are you have big plans for this year. But how to make those plans turn into reality? Even brightest idea does not transform into results without: a) Good old-fashioned hard work b) Knowledge what to do and how to do it. I cannot help you with point a, but for point b… 🙂 As […]
Back to school 2018: free online courses for BPM professionals
Since many of you enjoyed 2015, 2016 and 2017 editions of this post I hope this one will be useful for you too 🙂
How Can BPM and Customer Journey Mapping be Used Together?
Customer Journey Mapping is getting more and more visibility. Vendors are adding support for this kind of modeling to their tools. Companies start CJM projects as parts of larger Customer Experience initiatives. Sometimes organizations feel that the job of the BPM teams is not “hot” anymore and Customer Experience specialists can lead the organizations to […]
BPM Skills in 2018 – Hot or Not
Each year is a chance to make a change for yourself and your organization. But it will be a positive change only if you know what are the right things to focus on, and which ones should be avoided. To help you make 2018 your best year ever I asked 20+ BPM experts about the […]
BPM for executives
Recently I had a chance to discuss the topic of process management with a CFO of a large company implementing BPM and it made me think how to talk about the benefits of process approach with the top executives. Those are busy people who don’t have the time to read long and detailed books about […]
Mini guide: How to talk to executives about the process automation?
After publishing the post about RPA I got many comments from readers. One of them asked about very interesting topic: how to make executives interested in the process automation. So, I decided to make a follow up (mini) post with good practices on this topic.
Back to school 2017: free online courses for BPM professionals
My reader asked me to provide an updated list of MOOC courses for BPM professionals taking place in Q3 and Q4 of 2017, so I thought it would be fun to extend it a bit and make a “Back to school” series. In this post you will find an overview of MOOC courses, further posts […]
Interview with Alberto Manuel – BPM and Digital Transformation
Everybody’s talking about the Digital Transformation. But it is not so obvious how to make it happen. For those of you interested in Digital Transformation I have 2 interesting things: interview with an expert and a survey.
RPA – what do you need to know
What is your first thought when you hear RPA? Do you think about machines taking our jobs? Or maybe dream how much nicer your life could be if you did not have to do dull and repetitive tasks? I must admit that not so long ago I thought that RPA is just another hype. But […]