BPM

BPM Skills

BPM Skills in 2017 – Hot or Not

It’s Not Your Daddy’s BPM. Some of the things we were traditionally doing as BPM practitioners are no longer seen as important. New trends are emerging. Hype level is very high. Do you want to know which BPM skills will be really useful in 2017? I do 🙂 To help you focus on relevant things […]

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BPM Toolbox, BPMN, Business Analysis, Customer Experience, Digital Transformation

BPM books – 2017 reading list

Do you want to learn more about Business Process Management? Below you can find a list of BPM related books that I have read and recommend as well as those that I plan to read.

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BPM Toolbox

Interview with Jim Boots – how to approach process modeling and make people care about BPM

One of the main struggles of BPM practitioners is how to make organization care about Business Process Management. How to make sure that people will be interested in models you create? How to get the executive support for the process management initiative and what kind of support is sufficient? Does it sound interesting? Read on…

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BPM Toolbox, Customer Experience

Interview with Steve Towers – Customer Experience Management and BPM

Everybody interested in Customer Experience (CEM) knows the quote about faster horses attributed to Henry Ford. But if asking customers what they want is not sufficient, what should we do instead? To help you answer this question and show how do the BPM and CEM fit together I invited for an interview Steve Towers.

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BPM Toolbox, Digital Transformation, Process improvement

Interview with Emiel Kelly – bringing the essence back in the processes

The summer holidays are time to slow down a bit and think about what we are doing daily. It also applies to BPM where we often forget about things that really matter. To give you fresh and common sense approach to BPM I invited for an interview Emiel Kelly.

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BPM Toolbox, Digital Transformation

Interview with Pedro Robledo – important trends in BPM & linking it with Digital Transformation

Digital Transformation is one of the most important trends shaping BPM currently. To give you overview of how does it link with BPM and what are the other hot topics in BPM I invited for an interview Pedro Robledo.

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Interview with Pedro Robledo – important trends in BPM & linking it with Digital Transformation Read Post »

BPM Toolbox, BPMN, Process improvement

Best BPM online courses – 2016 edition

What were your plans for 2016? Eat healthy food? Exercise daily? Learn the basics of BPM? If you waited with the point 3 till now, it is a great time to make the first step 🙂 I already covered some great courses for people interested in BPM for 2015 and early 2016 and today I

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Best BPM online courses – 2016 edition Read Post »

BPM Toolbox, Customer Experience, Digital Transformation

Interview with Neil Ward-Dutton – how to weave a digital thread through your operations, products and services

When I was a kid I enjoyed reading about heroes and gods from Greek mythology (and now I work for a company offering BPM tool called ADONIS – is it a coincidence?). One of my favorite was the one of Theseus who defeated the Minotaur. To do so he had to enter the dangerous Labyrinth

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BPM Toolbox

Interview with Sandeep Johal – Process Modeling Best Practices

Do you hear people asking “Why do we need to draw all those boxes and arrows” and wonder how to convince them that process modeling makes sense? What kind of models really create value for organization? Are there some guidelines that help you create useful models? To help you answer those questions I have prepared

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